Return Policy

Last updated March 15, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only if there is any defect or for any reason. Please see below for more info


All returns must be postmarked within seven (7) days of the received date. All returned items must be in unused or poor condition, with all the original parts given.

Return process 

To return an item, please email customer service at [email protected] to obtain Return Merchandise Authorization (RMA). After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

JBS Solutions Sdn. Bhd.
Attn: Vyron Lim
6, Solok Sungai Pinang 5
Jelutong, Penang 11600

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to return your mail 


After receiving your returns and inspecting the condition of your item, we will process your exchange, fixtures or any other 


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 


If any have any questions concerning our return policy, please contact us at
[email protected] 

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